Shipping
Delivery/Assembly
All goods are delivered using a dedicated room of choice furniture delivery service.
You can also pay extra to have your furniture assembled upon delivery by the manufacturer’s own expert assembly team (more details are at the bottom of this page).
You will be contacted by email and/or text message within 7 days to book in the delivery in with you a few days in advance.
Deliveries are usually made within 2 weeks but please allow up to 3 weeks. Adding the Home Assembly Service may mean it takes a week or so longer to schedule your delivery & assembly. If necessary, you can delay delivery if you need to (see below).
Delivery is only possible to mainland UK addresses (the only isle being The Isle of Wight - but please note that can take an additional 2-3 weeks).
Buy now - deliver later:
Many people choose to order now but delay their delivery until after a certain date (perhaps due to refurbishing a room, being on holiday, moving home, etc.). If you wish to do this just reply to the Order Confirmation email when you have ordered, or call our customer services line, quoting the date you would like to delay the delivery to and we will pass on to the delivery team for them to schedule after that date.
If you're still not ready for the delivery you simply let the delivery team know when they contact you to book in. They'll re-book the next time they are in your area (usually every 2-3 weeks).
Assembly details
They are full time assembly teams who only work on these beds and desks (we do not use part-time or local handymen or other tradesmen).